Big News for Providers: Kidlet’s Latest Update Is Here!

We’re excited to roll out enhancements designed to make your day-to-day smoother, reduce manual billing work, improve communication, and help families stay on track.

Why It Matters

More transparency in family accounts, less manual billing chase, better outreach tools, and a payment flow that meets families where they are—so you can focus on running great programs.

1) Monthly Recurring Fees (Preschool & Extended Care)

• Provider Experience Walkthrough: Watch the short video.

• Create recurring monthly fees directly in Kidlet: set the name, price, post date, due date, late date, and late fee.

• Fees automatically post to the family account each month for consistent, hands-off billing.

• Automatic Parent Reminders (built into recurring fees):

  • When the fee posts to the account

  • On the due date

  • The day before the late date (to help families avoid late fees)

Watch how to create, edit, and assign monthly recurring fees in Kidlet, and see how parents view and pay these fees in their cart.

2) Parent-Friendly Payment Experience

• Parents can view and pay all fee types in one cart:

  • Daily scheduling fees

  • Late or drop-in care fees

  • Monthly recurring fees

• Parents can pay immediately or swipe away monthly recurring fees until they reach the overdue date—so they can continue paying for daily care even if they need to wait for the next paycheck before paying the monthly fee.

• Parent Experience Walkthrough: Watch the short video.

• Parent help article: Paying a Monthly Fee

This quick video shows parents how to view and pay their Kidlet childcare charges—including daily, drop-in, and monthly recurring fees—all from one easy-to-use cart.

3) Family Account Insights (New!)

• View registrations directly from the family account. Quickly confirm which programs/terms a child is registered for without switching screens.

• View parent payment history in the same place to answer billing questions and reconcile balances faster.

View family balances, registrations, and recent payments right from the parent account screen.

4) New Parent Communication Tools

• Send text messages or emails to any parent who has had an active registration in the past 30 days.

• Perfect for seasonal outreach—e.g., nudging summer families to register for fall, even after the summer term has ended.

5) App Store Updates

• Latest Kidlet Parent App:

  • Android

  • iOS

6) Under-the-Hood Improvements

• Faster load times and increased stability

• Enhanced admin reporting

• Fixed: Stripe web payment error that affected some parents

• Additional minor bug fixes based on provider feedback