Denying a child's registration while still in the registration approval pipeline. How to Set a Child’s Registration Status in Kidlet Step 1: Log in to Your Kidlet Provider Account 1. Open the Kidlet Provider App  on your device. 2. Enter your username and password , then tap Log In . Step 2: Navigate to the Registration Management Section 1. From the Dashboard , locate and tap on Registrations  or Enrollment Management  (depending on your menu structure). 2. Search for or select the child whose status needs to be updated. Step 3: Change Registration Status 1. On the child’s profile, locate the Registration Status  section. 2. Tap on the current status (Approved)  to open the status options. 3. Select Denied  from the list. Step 4: Confirm the Change 1. A confirmation message may appear asking you to verify the update. 2. Tap Confirm  or Save Changes  to finalize the status change. Step 5: Notify Parents (Optional but Recommended) • If required, you can send an automatic or manual notification to the parent explaining the status change. Final Check • Ensure the status has been updated correctly by refreshing the page or rechecking the child’s registration details.

We’re excited to roll out enhancements designed to make your day-to-day smoother, reduce manual billing work, improve communication, and help families stay on track. Why It Matters More transparency in family accounts, less manual billing chase, better outreach tools, and a payment flow that meets families where they are—so you can focus on running great programs. 1) Monthly Recurring Fees (Preschool & Extended Care) Provider Experience Walkthrough:   Watch the short video . Create recurring monthly fees directly in Kidlet: set the name, price, post date, due date, late date, and late fee. Fees automatically post to the family account each month for consistent, hands-off billing. Automatic Parent Reminders (built into recurring fees): When the fee posts to the account On the due date The day before the late date (to help families avoid late fees) Watch how to create, edit, and assign monthly recurring fees in Kidlet, and see how parents view and pay these fees in their cart. 2) Parent-Friendly Payment Experience Parents can view and pay all fee types in one cart: Daily scheduling fees Late or drop-in care fees Monthly recurring fees Parents can pay immediately or swipe away monthly recurring fees until they reach the overdue date —so they can continue paying for daily care even if they need to wait for the next paycheck before paying the monthly fee. Parent Experience Walkthrough: Watch the short video . Parent help article: Paying a Monthly Fee This quick video shows parents how to view and pay their Kidlet childcare charges—including daily, drop-in, and monthly recurring fees—all from one easy-to-use cart. 3) Family Account Insights (New!) View registrations directly from the family account. Quickly confirm which programs/terms a child is registered for without switching screens. View parent payment history in the same place to answer billing questions and reconcile balances faster. View family balances, registrations, and recent payments right from the parent account screen. 4) New Parent Communication Tools Send text messages or emails to any parent who has had an active registration in the past 30 days . Perfect for seasonal outreach—e.g., nudging summer families to register for fall, even after the summer term has ended. 5) App Store Updates Latest Kidlet Parent App: Android iOS 6) Under-the-Hood Improvements Faster load times and increased stability Enhanced admin reporting Fixed: Stripe web payment error that affected some parents Additional minor bug fixes based on provider feedback

To return to an unfinished registration click on the Registration card on the home screen. Finishing registration and confirming your family information. Select School Choose children that will be attending care at that school Choose the care term you wish to register for Click the continue button Confirm the information for each family member Each section with a yellow alert sign needs to be confirmed before completing and paying for registration. Complete each family member and section, and click the confirm button at the end of the section. Ensure any discount information or subsidized care information is complete for review from the staff. After completing all of the sections go to finalize registration and pay. Paying for Registration Once all categories have been completed and are shown with a green check mark click the save and add to cart button. Pay for care

Step 1: Select Your School and Child First, tap the dropdown menu and choose your child’s school from the list. Next, select the child you wish to enroll by tapping their name. Tap OK to confirm your selection and proceed. Step 2: Select Your Program (“Care Term”) Choose the program that fits your desired schedule (for example, morning preschool with afternoon care). Tap on the care term option you prefer. Tap OK to confirm and move to the next step. Step 3: Review and Confirm Your Selection Carefully read the program details provided on the screen to ensure it matches your desired enrollment. Double-check the days, times, and program duration. If everything looks correct, tap Continue to proceed to the next step. Step 4: Confirm Your Family and Enrollment Information Review each section carefully to ensure all details for parents, guardians, and children are correct. Confirm that you’ve acknowledged all required consents, waivers, and any discount information. Once verified, tap Save and Add to Cart to continue. Step 5: Complete Registration Once everything looks correct in your cart, tap Pay to submit your registration. Even if the balance is $0.00, clicking Pay is required to finalize your child’s enrollment. You’re all set! Your registration has now been sent to the school. Step 6: You’re Done! 🎉 After you complete payment, you’ll see a Success! message confirming your registration was submitted. No further action is needed—your child is officially enrolled!

Denying a child's registration after it has been approved so the parent can re-register at with correct information. How to Change a Child’s Registration Status in the Kidlet App after it Has Been Approved Step 1: Log into the Kidlet Provider App • Open the Kidlet Provider App  on your device. • Enter your username and password , then tap Login . Step 2: Access the Children Menu • From the dashboard , tap on the Children  menu item. Step 3: Filter and Find the Child • Use the search bar  or apply any filters  (e.g., site location, grade level, or registration status) to narrow down the list. • Scroll through the filtered results. • Tap on the child’s card  to open their profile. Step 4: Edit Registration Approvals • In the Edit Child’s Information  screen, tap the edit pencil icon in the top-right corner. • Select Edit Registration Approvals . Step 5: Select the “Review Flag” Button • Tap the Review Flag  button. • A dropdown menu will appear with different Review Reason  options. Step 6: Choose the Deny - Delete Option • Tap the Review Reason  dropdown. • Select Deny - Delete  from the available options. Step 7: Choose Parent Notification Option • Check or uncheck the “Send Parent Notifications”  checkbox, depending on whether you want to notify the parent of this registration status change. Step 8: Save Changes • Tap Save to apply the update. • A confirmation message will appear, indicating that the status has been successfully changed.

To view and download your tax documents follow these steps. Click on the card at the top of your home page or go to the View Transactions in the menu. At the top of your transactions click on "Year End Statements" Click on Show PDF. -- Scroll down to see how to download print, or email your document. To Download your documents click on the share button or save button in your device. This is an example on an iPhone. Click on the share button, save button or send button on your device. These may look a little different depending on if you use an iPhone or Android.

If your care provider allows you can select and receive credit for care you have scheduled. Your care provider sets the rules for how far you must request care credit before the care is to take place. Select the Cancel Care option through the menu Select Children Select days you would like to receive credit for Select the care types you would like to receive credit for.

You can edit any of your parent information by following these steps. Go to the menu and select "Manage Family" Select "Guardians" Select the guardian you would like to edit Edit any information you need such as your phone number or preferred emergency number. Save the selection at the bottom Wait for the save to finish

To add an immunization record to a child follow these steps. Select Menu and then Manage Family Select Children Select child you would like to upload the record for Scroll to bottom of page Click on the Upload Immunization Document button Attach the file or add from your camera (make sure any photos of document are clear and easy to read) Save the page Wait for the upload to complete where it will take you back to child selection.

To check past receipts or to view drop-in care follow these instructions.